Contact
For account or technical issues, email is the support channel. We aim to reply within one business day.
Email support
Please include:
- Account email
- Device / OS if mobile
- What you expected vs what happened
- Screenshot if useful
Product
Use the same inbox for questions about:
- Scans and watchlists
- Reviewing scan matches
- Saved or user-authored rules
- Broker connection
- Pro
- The mobile approval flow
Mobile Approve is for signed-in users. The Android app installs from the desk under Get the app; Play Store and App Store come in January 2027. Get started on the desk.